Uttarakhand Goverment Portal, India (External Website that opens in a new window) http://india.gov.in, the National Portal of India (External Website that opens in a new window)

The Consumer Protection Act, 2019 is benevolent social legislation that lays down the rights of consumers and provides for promotion and protection of the rights of consumers. To provide inexpensive, speedy and summary redressal of consumer disputes, quasi-judicial bodies have been set up in each District, State and National level. It provides a three-tier structure comprising of the National Commission, State Commissions and District Commission for speedy resolution of consumer disputes. Under this Act Consumer Disputes Redressal Commission in Uttarakhand State has been constituted in the year 2002. In State Commission,complaints are filed where the value of the goods or services and compensation, if any, claimed exceeds rupees one crore but does not exceed rupees ten crore.

At present there are 13 District Commissions functioning in the State of Uttarakhand. These Forums work under the administrative control of State Commission which also acts as Appellate Commission. Either a sitting Judge or aretired Judge of  a High Court is appointed as the President of the State Commission by the State Government whereas the members are appointedby State Government on the recommendation of a selection committee. Presently, President of the State Commission is Hon’ble Mr. Justice D.S. Tripathi, Former Judge of the Hon’ble High Court, Allahabad. Posts of members (04) are lying vacant in the State Commission.

District Commission is established in every District headquarter. In District Dehradun, Haridwar, Udham Singh Nagar and Nainital the Commissions are full-time based, where a retired District Judge is appointed as President of the Forum whereas in District TehriGarhwal, PauriGarhwal, Rudraprayag, Uttarkashi, Chamoli, Pithoragarh, Almora, Bageshwar and Champawat the Commissions are part-time based where the sitting District Judge of the District holds the additional charge of the President of the District Commission.  In the District Commission, a consumer complaint can be filed valuingup to Rs. One Crore with a nominal court fee.


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